Ep 139 - Carleen Hicks: I was ready to hang it up.

Chris talks to Carleen Hicks, a Master Coach, Workshop Content Developer, and Facilitator at Clariti Group. After years of mastery in her practice, Carleen experienced a crisis of faith as a facilitator. She was questioning her relevance and was prepared to stop facilitating. 

 

Learning Impact Design – designing and delivering impact instead of training – was the key. 

 

Whether you’re the leader of a firm or a team member delivering at your firm, Carleen’s journey will have insight for you. She talks about:

 

• How to reduce friction so participants have an optimal experience. 
• The power of priming and social contracting prior to commitment creation. 
• The surprising shift that happened when she stopped delivering so much content and layered in more time for context. 

 

If you want to talk to Carleen about how to get your facilitators as jazzed as she is, connect with her on The Hive or on LinkedIn. 

 

Chris Taylor is the founder and CEO of Actionable.co. Actionable helps training companies build behavior change measurement into their programs so they can prove and amplify their impact. Connect with Chris here.